All of us experience cognitive dissonance. It’s the tension
that arises when we think one way but act another way, or when we hold two
opposing views at the same time. You want to lose weight, but you “cheat” and
eat a chocolate doughnut. You believe we all should reduce our carbon footprint
but struggle to break free from internal combustion engines and luxury SUVs.
“All of us — and I mean all of us — have something we have
dissonant beliefs and behaviors about,” says Alauna Curry, MD,
a trauma psychiatrist based in Houston.
Some of that dissonance can be a good thing, but too much
(or too much unresolved tension) means we’re constantly at conflict with
ourselves. And that tension and conflict can make us feel stressed, irritated,
and unhappy if we let them fester for too long. Here’s what you need to do to
go about reducing and reconciling the cognitive dissonance in your
life.
Some Cognitive Dissonance Can Help Us Grow
Cognitive Dissonance Can Be Harmful, Too
Recognizing and reconciling cognitive dissonance is not
always a feel-good experience. Spotting dissonance in our own lives can be
painful, embarrassing, and anxiety-inducing, too. And it can be troubling and
mentally exhausting to deal with, Curry says.
“The tension that gets created when you hold certain beliefs
or values but act in a way that conflicts with your belief systems generates an
internal discomfort that most people have to subconsciously work very hard to
ignore,” Curry says.
Consider if you’re working in a job you hate, suggests Michele Leno, PhD,
a Michigan-based licensed psychologist and founder of DML Psychological
Services. You have a pit in your stomach every morning, and you’re counting
down the hours until it’s time to leave. And yet, you go every day. Living with
that dissonance probably means you’re fairly stressed out and angry every day.
And sometimes reducing the dissonance can be as easy as
reframing your thinking.
Maybe not feeling so negative about that job is a matter of
recognizing its benefits, Dr. Leno says. Such as, “earning a salary and a
pension is the responsible thing to do” or “I don’t respect my boss, but I’m
learning a lot.”
How to Reduce Cognitive Dissonance
Since it’s unlikely that any of us can avoid cognitive
dissonance completely, it’s important to spot it and resolve or reduce it.
Remember: It’s the resolution of dissonance in our own lives (not letting that
tension fester) that allows us to grow, Noulas says.
That said, there are some ways to resolve or at least
minimize dissonance, starting with these three basic routes, according to
Richard Hall, PhD, a professor of information science and technology at
Missouri University of Science and Technology in Rolla.
- Change
your belief. This is the simplest option, but it also is more
difficult to pull off when the belief is important to you or it’s
resistant to change.
- Change
your actions. Whatever you did might have caused so much guilt
and shame that you swear you’ll never do it again. Changing your future
actions could resolve cognitive dissonance and make you feel better about
the situation.
- Change
how you perceive your actions. By altering the way you regard
your actions, you can talk yourself into believing that your actions
aren’t in so much opposition to your beliefs. Let’s say you’re a
fervent environmentalist, but you buy disposable water bottles when you
travel. You might rationalize a behavior you know is not helping the
environment by telling yourself it’s okay if you do it only occasionally
or by considering the other actions you take as more important (such as
volunteering to plant trees or using solar power for electricity in your
home). Buying those water bottles and your beliefs still may contradict
one another, but you no longer struggle with that opposition, so you
protect yourself from the stress that conflict would otherwise cause you.
It’s also important to know when to challenge your own beliefs. Many young people inherit their belief system from parents or caregivers growing up, but it’s possible to outgrow these beliefs as a young adult.
All of those routes help you get back to a mental state
without conflict, where you feel like your beliefs, values, and actions are all
in harmony. But each way of reducing dissonance requires that you recognize
what feelings you have and do something about it, Curry adds.
It can help to view the situation you’re in from the
outside, stepping back so you can see the big picture. “Give equal weight to
how others experience you, and using others as a mirror, begin to identify
places where your belief systems and behavior do not align,” Curry says. “Then
ask yourself why you behaved as you behaved.” This can help you see how you got
into the situation and hopefully you can see a way to resolve it.
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